Important Information
Appointment Cancellation Policy
An appointment may be cancelled free of charge no later than 7 days in advance.
Assessment Report
A comprehensive written report summarizing the assessment results will be issued no later than 2 weeks after the final assessment session.
EESZT Documentation Requirement
Child psychiatrists are legally required to create documentation in the EESZT system, which may include a diagnosis or a provisional diagnosis.
- parent’s identity card,
- address card,
- the child’s birth certificate.
Teamwork and Confidentiality
At MURMO, we work as a collaborative team and apply shared confidentiality within the team, allowing us to support our clients from several professional perspectives.
Frequently Asked Questions
How long does the initial diagnostic assessment take?
Approximately 6–8 weeks from the first appointment.
How long does the comprehensive diagnostic assessment take?
Approximately 10–12 weeks from the first appointment.
Are all assessments always necessary?
In principle, yes, as this allows us to gain a complete picture. However, some assessments should not be repeated within a certain period unless clinically justified.
If my child has had previous assessments, should I send them?
Yes, it is important for us to see where things currently stand.
If my child has already undergone a diagnostic assessment, why does it need to be repeated?
At MURMO, diagnostic assessment is always the first step. We believe that targeted and effective therapy is not possible without first understanding the child’s current situation and difficulties. Naturally, any reports prepared elsewhere are taken into account as part of our shared clinical thinking.
Why is a diagnostic assessment necessary?
We believe that targeted and effective therapy is not possible without first understanding the child’s current situation and difficulties.
How can I pay?
In cash or by bank transfer, against an invoice.
Can therapy begin without a diagnostic assessment based on a report from the Educational Support Service or an Expert Committee?
No. Even in this case, we need to understand the child’s current situation in order to provide an effective therapeutic process. This usually involves an initial diagnostic assessment focused on the child’s present functioning and needs.
Do you provide family therapy?
Yes, but only for families of children participating in MURMO’s comprehensive psychological rehabilitation programme, Lotilko.
Is NEAK funding available?
Not at present, but we are working towards it.
Can I request an invoice made out to a health fund?
Yes. Professionals who have a contract with the relevant health fund can issue an invoice in the child’s name and include the information required by that fund in the notes section.
Where can I find information about training courses for professionals?
You can receive up-to-date information by emailing kepzes@murmo.hu.
How can I book an appointment?
You can book an appointment on our website using the link below
What age groups can be booked for an assessment?
We can provide full, comprehensive diagnostic assessments for children and adolescents aged 4–18. For adults, we only carry out specific assessment components.
What age groups can be booked for therapy?
With newborns and toddlers, we work primarily through parent consultations. From preschool age onwards, we see children in developmental and therapeutic settings. We work with adults through parent groups, psychoeducation, and individual therapy. We do not provide treatment for adult psychiatric conditions.
What happens before the first appointment?
Before the first appointment, we send out a medical history form, guidelines for the teacher’s report, and a consent form, which should be completed and returned by email. We also ask families to send us any previous assessment reports. Following the differential diagnostic stage, we determine which form of therapy is recommended for the child. Families who register with us also receive a detailed written clinical report.
Can I attend an assessment in the afternoon?
We reserve our afternoon appointments primarily for children, adolescents, and families who are engaged in ongoing, long-term care. Please note that diagnostic assessments and one-off consultations are generally scheduled in the morning.
Will I receive a report following the assessments?
A comprehensive written clinical report is prepared, summarising the results of all assessment components. Provided that all required documents are available, the report will be issued no later than two weeks after the final assessment session.
Does the child psychiatrist record information in the EESZT?
Yes. Like all doctors, child psychiatrists are legally required to record information about your child in the EESZT, including a diagnosis or at least a provisional diagnosis. For this purpose, your child’s personal details are required, such as their date of birth and Hungarian social security number (TAJ number). The record usually consists of a few summary sentences, a clinical description of the child’s condition from a medical perspective, and a diagnosis or provisional diagnosis.
What is a parent consultation?
A parent consultation is a discussion with the parent about the child’s difficulties and, where relevant, challenges affecting the family, without involving the child in therapy or an assessment. We aim to provide support and guidance with parenting difficulties, uncertain situations, or when parents feel stuck.
What does parent guidance involve?
During the child’s therapy, parent guidance sessions are arranged at agreed intervals, giving parents an opportunity to ask questions and receive feedback on the therapeutic work with their child.
What does group work involve at MURMO?
In this model, the group therapist also works closely with other professionals, such as psychiatrists, neuropsychologists, clinical psychologists, special education professionals, teachers, and social workers. This collaboration ensures that clients’ complex difficulties are addressed from multiple perspectives and that therapy covers not only psychological, but also biological and social aspects.
Who are MURMO’s intensive summer therapy weeks recommended for?
We consider it particularly important that children who do not fit into traditional summer programmes, or who feel too anxious to connect with their peers, receive the encouragement and support they need during our intensive summer therapy weeks.
Can children who have not previously attended MURMO also join the summer camps?
For those who have not previously attended MURMO, the group leaders meet with the family for a consultation before the young person joins the group, allowing us to discuss their needs and difficulties in detail.
How will I know what the next step is after the summer camp?
After the group has ended, the group leaders meet with the parents for a final consultation to review the experiences of the therapeutic week and recommend the next steps in therapy. Young people over the age of 14 also take part in this closing consultation.
Who will I reach when I call MURMO?
You will reach an administrative staff member who can assist with the registration process and take messages for therapists, which they will pass on. Appointments cannot be booked by phone, and the staff member cannot provide professional advice.
Why am I not given the therapist’s phone number?
Our professionals work long hours in direct contact with clients and on administrative tasks, which means they are not available by phone. They cannot answer calls while conducting assessments or therapy sessions. The rest of their time is spent writing reports, completing administrative work, attending team meetings and supervision, or consulting with external professionals. At other times, they may be presenting at conferences or delivering training.
Why is it necessary to consult with several professionals at the same time?
Symptoms often reflect a more complex underlying picture. Children may behave very differently in individual settings and in groups, and their abilities can further influence how their behaviour appears. A highly intelligent child, for example, may be very skilled at “masking” their difficulties, while in other cases anxiety may develop as a result of a particular area of weakness. To identify the true cause of a difficulty, it is not enough to look at a single symptom—we need to understand the child as a whole. This requires gathering information across several areas, such as individual and group situations, as well as psychological and cognitive functioning.
Why does the diagnostic process cost so much? How is it different from seeing a psychologist?
We understand that a comprehensive assessment is a lengthy and costly process. However, experience shows that it is the more effective and worthwhile approach in the long term. Rather than focusing on individual difficulties—which may lead to further problems emerging—it is important to consider the complete picture. This enables us to identify the most appropriate form of therapy and the most effective developmental support. Otherwise, parents may lose both time and money on therapies that do not work, causing unnecessary frustration for the whole family. From a professional and ethical perspective, we also consider it unacceptable to plan therapy without assessing the complete picture, exploring other possible causes, and confirming or ruling them out. A reliable diagnosis requires an understanding of the child’s overall personality and functioning. You can find more detailed information in this blog post: https://murmo.hu/miert-erdemes-a-murmo-megkozeliteset-valasztani/
Why is there a one-week cancellation policy? Is the full fee still payable in the event of sudden illness?
The one-week cancellation policy is a fundamental part of the psychotherapeutic framework and exists for several interconnected reasons.
From the perspective of protecting the therapeutic framework, the regularity and predictability of sessions are themselves therapeutic. A stable framework provides a sense of safety, particularly for clients whose early experiences may have centred around unpredictability and abandonment. If this framework can be disrupted too easily, that in itself sends a message.
From the therapist’s perspective, psychotherapy is both time-intensive and emotionally demanding. One week’s notice allows the appointment to be offered to another client and prevents the therapist’s working time from being lost. This is especially important in private practice, where time is directly linked to sustainability. During the summer, families attending our groups also pay a fee to retain their place.
From the perspective of the client’s therapeutic work, resistance and ambivalence are integral parts of the process. Sudden cancellations at short notice may themselves carry important therapeutic meaning. In such cases, we consider what the client may be avoiding by not attending and what may have been activated in the therapy. The one-week policy makes it possible to explore this dynamic rather than simply avoid it.
From the perspective of responsibility and commitment, therapy can only be effective if both parties take it seriously. Adhering to the cancellation policy is also a way for the client to demonstrate commitment to their own therapeutic process.
Do the professionals carry out group observations at the preschool?
Only in exceptional cases where it is clearly warranted.