Important Information

Appointment Cancellation Policy


An appointment may be cancelled free of charge no later than 7 days in advance.

Cancellation Policy Appointments may be cancelled free of charge up to one week, that is, seven days, before the scheduled time. For cancellations made within seven days of the appointment, the full session fee is payable. These conditions also apply in the event of unexpected circumstances, forgotten appointments, illness, and initial appointments. A new appointment following a missed session, regardless of the reason, can only be arranged once the fee for the cancelled session has been paid.

Assessment Report


A comprehensive written report summarizing the assessment results will be issued no later than 2 weeks after the final assessment session.

Assessment Reports A comprehensive written clinical report is prepared, summarising the results of all assessment components. Provided that all required documents are available, the report will be issued no later than two weeks after the final assessment session. The report is prepared in printed, signed, and stamped form and is handed to the parents in person following a consultation. When provided in paper format, one signed acknowledgement copy is retained by the professional. Upon request, a signed and scanned copy of the report may also be sent by email to the parent or legal guardian.

EESZT Documentation Requirement


Child psychiatrists are legally required to create documentation in the EESZT system, which may include a diagnosis or a provisional diagnosis.

Child Psychiatrists’ EESZT Documentation Requirement Like all doctors, child psychiatrists are legally required to record information about your child in the EESZT, including a diagnosis or at least a provisional diagnosis. For this purpose, your child’s personal details are required, such as their date of birth and Hungarian social security number (TAJ number). The record usually consists of a few summary sentences, a clinical description of the child’s condition from a medical perspective, and a diagnosis or provisional diagnosis. If you do not want this record to be visible to other doctors or healthcare professionals—under the current regulations, it is visible only to psychiatrists and child psychiatrists, not to other doctors or schools—you may submit a declaration restricting access. This access restriction declaration must be submitted jointly by both parents, with the required identification documents, at the government service office responsible for their place of residence. Required Documents:
  • parent’s identity card,
  • address card,
  • the child’s birth certificate.

Teamwork and Confidentiality


At MURMO, we work as a collaborative team and apply shared confidentiality within the team, allowing us to support our clients from several professional perspectives.

Teamwork and Confidentiality At our clinic, we place great importance on teamwork, which is fundamental to our professional approach. Specialists from different disciplines contribute their own perspectives to each issue, creating a more complete understanding. It is therefore essential that the professionals involved work in close collaboration and consult with one another regularly in the best interests of those seeking their support. . we therefore work with shared confidentiality, allowing information to be exchanged freely within the professional team.
Do You Have a Question?

Frequently Asked Questions

Approximately 6–8 weeks from the first appointment.

Approximately 10–12 weeks from the first appointment.

In principle, yes, as this allows us to gain a complete picture. However, some assessments should not be repeated within a certain period unless clinically justified.

Yes, it is important for us to see where things currently stand.

At MURMO, diagnostic assessment is always the first step. We believe that targeted and effective therapy is not possible without first understanding the child’s current situation and difficulties. Naturally, any reports prepared elsewhere are taken into account as part of our shared clinical thinking.

We believe that targeted and effective therapy is not possible without first understanding the child’s current situation and difficulties.

In cash or by bank transfer, against an invoice.

No. Even in this case, we need to understand the child’s current situation in order to provide an effective therapeutic process. This usually involves an initial diagnostic assessment focused on the child’s present functioning and needs.

Yes, but only for families of children participating in MURMO’s comprehensive psychological rehabilitation programme, Lotilko.

Not at present, but we are working towards it.

Yes. Professionals who have a contract with the relevant health fund can issue an invoice in the child’s name and include the information required by that fund in the notes section.

You can receive up-to-date information by emailing kepzes@murmo.hu.

You can book an appointment on our website using the link below

We can provide full, comprehensive diagnostic assessments for children and adolescents aged 4–18. For adults, we only carry out specific assessment components.

With newborns and toddlers, we work primarily through parent consultations. From preschool age onwards, we see children in developmental and therapeutic settings. We work with adults through parent groups, psychoeducation, and individual therapy. We do not provide treatment for adult psychiatric conditions.

Before the first appointment, we send out a medical history form, guidelines for the teacher’s report, and a consent form, which should be completed and returned by email. We also ask families to send us any previous assessment reports. Following the differential diagnostic stage, we determine which form of therapy is recommended for the child. Families who register with us also receive a detailed written clinical report.

We reserve our afternoon appointments primarily for children, adolescents, and families who are engaged in ongoing, long-term care. Please note that diagnostic assessments and one-off consultations are generally scheduled in the morning.

A comprehensive written clinical report is prepared, summarising the results of all assessment components. Provided that all required documents are available, the report will be issued no later than two weeks after the final assessment session.

Yes. Like all doctors, child psychiatrists are legally required to record information about your child in the EESZT, including a diagnosis or at least a provisional diagnosis. For this purpose, your child’s personal details are required, such as their date of birth and Hungarian social security number (TAJ number). The record usually consists of a few summary sentences, a clinical description of the child’s condition from a medical perspective, and a diagnosis or provisional diagnosis.

A parent consultation is a discussion with the parent about the child’s difficulties and, where relevant, challenges affecting the family, without involving the child in therapy or an assessment. We aim to provide support and guidance with parenting difficulties, uncertain situations, or when parents feel stuck.

During the child’s therapy, parent guidance sessions are arranged at agreed intervals, giving parents an opportunity to ask questions and receive feedback on the therapeutic work with their child.

In this model, the group therapist also works closely with other professionals, such as psychiatrists, neuropsychologists, clinical psychologists, special education professionals, teachers, and social workers. This collaboration ensures that clients’ complex difficulties are addressed from multiple perspectives and that therapy covers not only psychological, but also biological and social aspects.

We consider it particularly important that children who do not fit into traditional summer programmes, or who feel too anxious to connect with their peers, receive the encouragement and support they need during our intensive summer therapy weeks.

For those who have not previously attended MURMO, the group leaders meet with the family for a consultation before the young person joins the group, allowing us to discuss their needs and difficulties in detail.

After the group has ended, the group leaders meet with the parents for a final consultation to review the experiences of the therapeutic week and recommend the next steps in therapy. Young people over the age of 14 also take part in this closing consultation.

You will reach an administrative staff member who can assist with the registration process and take messages for therapists, which they will pass on. Appointments cannot be booked by phone, and the staff member cannot provide professional advice.

Our professionals work long hours in direct contact with clients and on administrative tasks, which means they are not available by phone. They cannot answer calls while conducting assessments or therapy sessions. The rest of their time is spent writing reports, completing administrative work, attending team meetings and supervision, or consulting with external professionals. At other times, they may be presenting at conferences or delivering training.

Symptoms often reflect a more complex underlying picture. Children may behave very differently in individual settings and in groups, and their abilities can further influence how their behaviour appears. A highly intelligent child, for example, may be very skilled at “masking” their difficulties, while in other cases anxiety may develop as a result of a particular area of weakness. To identify the true cause of a difficulty, it is not enough to look at a single symptom—we need to understand the child as a whole. This requires gathering information across several areas, such as individual and group situations, as well as psychological and cognitive functioning.

We understand that a comprehensive assessment is a lengthy and costly process. However, experience shows that it is the more effective and worthwhile approach in the long term. Rather than focusing on individual difficulties—which may lead to further problems emerging—it is important to consider the complete picture. This enables us to identify the most appropriate form of therapy and the most effective developmental support. Otherwise, parents may lose both time and money on therapies that do not work, causing unnecessary frustration for the whole family. From a professional and ethical perspective, we also consider it unacceptable to plan therapy without assessing the complete picture, exploring other possible causes, and confirming or ruling them out. A reliable diagnosis requires an understanding of the child’s overall personality and functioning. You can find more detailed information in this blog post: https://murmo.hu/miert-erdemes-a-murmo-megkozeliteset-valasztani/

The one-week cancellation policy is a fundamental part of the psychotherapeutic framework and exists for several interconnected reasons. From the perspective of protecting the therapeutic framework, the regularity and predictability of sessions are themselves therapeutic. A stable framework provides a sense of safety, particularly for clients whose early experiences may have centred around unpredictability and abandonment. If this framework can be disrupted too easily, that in itself sends a message. From the therapist’s perspective, psychotherapy is both time-intensive and emotionally demanding. One week’s notice allows the appointment to be offered to another client and prevents the therapist’s working time from being lost. This is especially important in private practice, where time is directly linked to sustainability. During the summer, families attending our groups also pay a fee to retain their place. From the perspective of the client’s therapeutic work, resistance and ambivalence are integral parts of the process. Sudden cancellations at short notice may themselves carry important therapeutic meaning. In such cases, we consider what the client may be avoiding by not attending and what may have been activated in the therapy. The one-week policy makes it possible to explore this dynamic rather than simply avoid it.
From the perspective of responsibility and commitment, therapy can only be effective if both parties take it seriously. Adhering to the cancellation policy is also a way for the client to demonstrate commitment to their own therapeutic process.

Only in exceptional cases where it is clearly warranted.